Privacy Policy

Your privacy matters at bdtl. This policy explains exactly how we handle your personal information — transparently, securely, and in accordance with your rights as a player in Bangladesh.

Effective: January 2026 Applies to all bdtl accounts
📅 Last updated: January 2026

Introduction

This Privacy Policy ("Policy") describes how bdtl ("we", "us", "our") collects, uses, stores, and shares personal information when you access or use the bdtl online betting and casino platform at bdtl.club. This Policy applies to all users of the platform, including registered account holders, visitors, and any person who interacts with our services in Bangladesh.

By creating an account on bdtl, making a deposit, or continuing to use the platform after this Policy has been published, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree to this Policy, you must cease using the platform immediately.

Note: bdtl is strictly for players aged 21 and above. Personal data collected during registration is used in part to verify that players meet this age requirement. We do not knowingly collect personal data from individuals under the age of 21.

Information We Collect

bdtl collects personal information that you provide directly to us, information generated through your use of the platform, and in limited cases, information from third-party payment processors. The categories of data we collect include the following.

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Identity Data
Full name, date of birth, NID number, and photo ID as submitted during KYC verification.
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Contact Data
Registered mobile number (bKash/Nagad-linked), and any email address optionally provided.
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Financial Data
Mobile wallet identifiers (bKash, Nagad, Rocket), transaction records, deposit amounts, and withdrawal history in BDT.
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Activity Data
Bet history, game sessions, win/loss records, bonus usage, and responsible gaming tool interactions.
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Technical Data
IP address, device type, browser type, operating system, and session timestamps collected automatically when you access the platform.
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Communications Data
Records of your correspondence with bdtl customer support, including chat transcripts and support ticket history.

How We Use Your Information

bdtl uses the personal information we collect for the following specific and lawful purposes. We do not use your data for purposes beyond those described in this Policy without first obtaining your consent.

Account Management
To create and maintain your bdtl account, verify your identity as part of the KYC process, process your deposits and withdrawals, and communicate essential account notifications such as transaction confirmations and security alerts to your registered mobile number.
Service Delivery
To operate and deliver the bdtl betting and casino services, including processing bets, settling game outcomes, applying bonuses, and providing access to live casino and sports betting markets available on the platform.
Legal and Regulatory Compliance
To comply with applicable anti-money laundering (AML) regulations, age verification obligations, and any other legal requirements applicable to the operation of an online betting platform. This includes sharing data with financial authorities where legally required.
Fraud Prevention and Security
To detect, investigate, and prevent fraudulent activity, unauthorised account access, bonus abuse, collusion, money laundering, and any other prohibited conduct as defined in the bdtl Terms and Conditions. Technical data and activity data are central to these security operations.
Responsible Gaming
To monitor player behaviour patterns for indicators of problem gambling, apply responsible gaming restrictions where requested or required, enforce self-exclusion agreements, and provide players with access to their activity history to support informed decisions about their gambling.

bdtl processes your personal data on the following legal bases: (a) Performance of a contract — processing necessary to provide you with the services you have registered for, including account administration, payment processing, and bet settlement; (b) Legal obligation — processing required to comply with applicable anti-money laundering laws, age verification requirements, and regulatory obligations; (c) Legitimate interests — processing for fraud prevention, platform security, and responsible gaming monitoring, where our legitimate interests are not overridden by your rights; and (d) Consent — where you have given express consent for specific processing activities, such as receiving promotional communications.

Where your personal data is processed on the basis of consent, you have the right to withdraw that consent at any time by contacting the bdtl support team. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Data Sharing and Disclosure

bdtl does not sell your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for the specified purpose.

Payment Processors
We share financial data with mobile wallet providers (bKash, Nagad, Rocket, Upay) and banking partners (including Dutch-Bangla Bank, BRAC Bank) solely to process your deposit and withdrawal transactions. These providers are contractually bound to handle your data securely and may not use it for any purpose other than processing your transactions.
Game Providers
Technical session data may be shared with licensed third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) to the extent necessary to deliver their games on the bdtl platform. Game providers operate their own servers and may receive anonymised session identifiers to facilitate game integrity and dispute resolution.
Legal and Regulatory Authorities
We may disclose personal data to Bangladeshi law enforcement agencies, financial intelligence units, or other regulatory bodies where we are legally required to do so — for example, in response to a lawful court order, to report suspicious transactions under AML obligations, or to assist with a formal investigation.
Business Transfers
In the event of a merger, acquisition, or asset sale involving bdtl, your personal data may be transferred to the acquiring entity as part of that transaction. In such a case, we will notify registered players prior to any transfer taking effect, and the acquiring entity will be bound by this Policy or an equivalent privacy policy.
No Data Sales: bdtl does not and will never sell, rent, or trade your personal data to advertising networks, data brokers, or any other commercial third party. Your data is used exclusively to operate the platform and fulfil our legal obligations.

Cookies and Tracking Technologies

bdtl uses cookies and similar tracking technologies on the platform to provide a functional and secure user experience. The following categories of cookies are in use.

Essential Cookies
Required for the platform to function. These cookies maintain your login session, remember your language preference, and enable core features such as the bet slip and account balance display. Essential cookies cannot be disabled without preventing access to key platform features.
Analytics Cookies
Used to understand how players interact with the bdtl platform — for example, which pages are visited most frequently, where players navigate after viewing a game, and how long sessions typically last. This data is used in aggregated, anonymised form to improve the platform's design and performance.
Security Cookies
Used to detect and prevent fraudulent activity, bot traffic, and suspicious login patterns. These cookies work in combination with our technical security infrastructure to protect your account and the platform's integrity.

Data Security

bdtl takes the security of your personal data seriously. We implement industry-standard technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the bdtl servers, encrypted storage for sensitive personal and financial records, access controls restricting data to authorised personnel only, and regular security reviews of our platform infrastructure.

While we take all reasonable precautions to protect your data, no online platform can guarantee absolute security. In the event of a data breach that poses a material risk to your rights, bdtl will notify affected players as promptly as possible via their registered mobile number or contact details, and will take immediate remedial steps to contain and address the breach.

Data Retention

bdtl retains your personal data for as long as your account remains active and for a period thereafter as required to fulfil our legal and regulatory obligations. In practice, this means that account data, transaction records, and KYC documentation are retained for a minimum of 5 years following account closure, in line with standard AML record-keeping requirements applicable to financial services platforms operating in Bangladesh.

Activity data and communications records may be retained for shorter periods commensurate with their purpose. Anonymous, aggregated analytics data may be retained indefinitely as it no longer constitutes personal data. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data management procedures.

Your Data Rights

As a registered player on the bdtl platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact the bdtl support team at [email protected] with your registered account details.

  • ✔Right of Access — you may request a copy of all personal data bdtl holds about you, including your account details, transaction history, and KYC records.
  • ✔Right to Rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it promptly.
  • ✔Right to Erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
  • ✔Right to Restriction — you may request that we restrict processing of your data in certain circumstances, for example while a rectification request is being reviewed.
  • ✔Right to Object — you may object to processing carried out on the basis of legitimate interests, including processing for direct marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds.
  • ✔Right to Data Portability — where processing is based on your consent or the performance of a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format.

bdtl will respond to all data rights requests within 30 days of receipt. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. We may be unable to fulfil certain requests where doing so would conflict with our legal retention obligations or prejudice an ongoing fraud investigation.

Children's Privacy

bdtl is strictly for adults aged 21 and above. We do not knowingly collect, store, or process personal data belonging to individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and take appropriate steps to prevent future access. If you are a parent or guardian and believe that your child has registered on bdtl, please contact us immediately at [email protected] so we can take swift action.

Changes to This Policy

bdtl reserves the right to update this Privacy Policy at any time. When we make changes, the revised Policy will be posted on this page with an updated effective date. Where changes are material — for example, a change in how we share your data with third parties — we will take reasonable steps to notify registered players via their registered mobile number before the changes take effect.

Your continued use of the bdtl platform after a revised Privacy Policy has been posted constitutes your acceptance of the updated Policy. If you do not agree to the revised Policy, you must stop using the platform and may request account closure by contacting the bdtl support team.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your personal information has been handled by bdtl, please contact our support team. All privacy-related enquiries should reference your registered account mobile number so we can locate your records efficiently. Our support team operates during Bangladesh Standard Time (BST) business hours.

Email: [email protected]
Your Privacy, Our Commitment
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